Top 5 Incident Response Platform Of 2022

An Incident Response Platform (IRP) is a solution that helps security teams automate and streamline the incident response process. It gives them a holistic view of the enterprise’s security events that impact the business and helps IT teams monitor, prioritize and investigate threats.

In case you’re wondering, an “incident” in this context could be anything — whether planned or otherwise — that causes a disruption to an IT service or system. An incident doesn’t necessarily have to take your whole system down. It can be something that slows down or disrupts business as usual (e.g., like when a sudden spike in traffic slows down the response time of your server – we hate it when that happens!).

Think of an IRP like a virtual bloodhound trained to sniff out issues from the vast pool of data collected by systems logs, networks, servers and more. By automatically sifting through this data and flagging potential incidents, your IRP bloodhound can help your security team isolate and address the most pressing threats.

The best Incident Response Platforms include features like incident workflows, intelligence and analytics and security automation. They give your security team the information, resources and insight they need to rapid, informed decisions. That's what we call a very good dog!

Read on to find the best virtual bloodhound for your business in the form of these top 5 Incident Response Platforms of 2022!

Top 5 Incident Response Platform Of 2022

Incident Response Platforms (IRPs) manage security breach countermeasures and launch pre-planned, automated threat responses. Threat hunting, anomaly detection and real-time threat management are some of the automated features of this tool. Furthermore, following a breach, IRP can generate incident reports for investigation, which can then be logged in accordance with business policy and best practices. Overall, Incident Response Platforms assist IT teams in reducing the amount of time and resources needed to manage incidents.

Below, we list the top 5 Incident Response Platforms that have all the features needed to keep your organization's digital assets safe from attack - in random order!
 

Freshservice	Rubrik	Dynatrace
IBM Security QRadar	CrowdStrike Falcon

Tool 1: Freshservice

Launched in 2014 by Freshworks, Freshservice is an IT service management platform with a wide range of incident response capabilities. The company has over 40,000 customers the likes of which include Vice Media Group, RingCentral, and Gartner. Moreover, it was awarded as the Only 'Challenger' in 2021 by Gartner for the ITSM Tools category.


Freshservice provides robust IT ticketing features that help users isolate problems, analyze issues and address incidents with a focus on minimizing disruptions. This SaaS-based platform enables businesses to dive right into any issue, allowing IT teams to rollback changes that cause problems and mitigate risks by analyzing the potential impact of a new rollout before it can do any damage. Pretty cool, right?

Any IRP worth its salt also comes packaged with automations and Freshservice doesn’t disappoint in this category! The platform includes no-code workflows which give non-technical users the ability to customize workflows and automate manual processes. They also provide 24x7 support and assist with migrations and integrations, which means it’s much quicker to get up and running once you engage with the tool. So…engage! (spoken in a Jean-Luc Picard voice!)
 

Tool 2: Rubrik

Rubrik was founded in 2014 and caters to mid-to-large businesses across all categories including technology companies such as Cisco and Adobe and well-known brands like Ulta, Kellogs and Estee Lauder. Named a leader for data center backup and recovery solutions by the Gartner Magic Quadrant in 2020 and 2021, this company headquartered in Palo Alto, California has over 2,500 global customers! That’s no surprise given that it’s built to protect huge stores of unstructured data (we’re talking terabytes and petabytes) in the cloud and on-premises.


If you’re wondering how big a petabyte of data is — it’s roughly the equivalent of 11,000 4K movies. That’s a lot of ground for your virtual bloodhound to sniff but Rubrik’s up for the challenge!
Rubrik delivers incident response capabilities through a single platform that consolidates backup, instant recovery, archival, search, analytics, compliance and copy data management. This gives users unparalleled visibility into their data while also simplifying incident response processes.

Rubrik also offers an impressive range of incident response automation, including the ability to identify and roll back changes that caused an incident rapidly. The platform can automatically send alerts to the appropriate team members when an incident occurs, ensuring a quick and coordinated response. As if this weren’t enough, Rubrik surfaces data vulnerabilities, identifying where your sensitive data is stored and tracking who has access to it. #SmartToolsMakeWorkEasy
 

Tool 3: Dynatrace

Headquartered in currently Waltham, Massachusetts, Dynatrace was actually founded Austria in 2005. The company was acquired by Compuserve in 2011 and ultimately established its headquarters in Waltham. Moreover, Dynatrace has been named a 2021 Top US Workplace by Top Workplaces as well as the Best in Customer Support by TrustRadius. Those are just a few of the reason they feature on this list!


Dynatrace is a leader in Artificial Intelligence for IT operations (AIOps), recognized by Forrester and Gartner. They work with customers like Kroger, TSB Bank and SAP. Full-stack monitoring starts at $69/month, so it’s an affordable solution even for smaller businesses. Top features include incident monitoring across apps, systems, databases and tools. One of its key functionalities is to diagnose and resolve incidents without the pesky need for human interaction (thanks AI for making our work easier!)

It also includes robust dashboards and data visualization capabilities, making monitoring easy breezy. It is the best unified platform to automate your dynamic incident response needs.
 

Tool 4: IBM Security QRadar

We’re sure we don’t need to introduce IBM to you! It is one of the biggest corporations on the planet and have several IT solutions. Their Incident Response Platform, QRadar, won a Gartner Peer Insights Customers' Choice award in 2020 and has over 1000 happy customers including Delta Airlines and the City of Los Angeles. They score an impressive 8.3 out of 10 on TrustRadius, an independent software review platform—impressive, right?


If you need a comprehensive incident management platform built with enterprises in mind, look no further than IBM Security QRadar. QRadar provides users with visibility into their network flow patterns and includes incident response automation, such as incident prioritization and the ability to automatically launch incident investigations. It's built using an open architecture infrastructure and can be deployed on-premises, on the cloud, or as a service. So, no matter what your infrastructure looks like, IBM QRadar will integrate well!

IBM’s incident response technology primarily focuses on incident readiness and minimizing breaches with the help of their automation expertise. The platform is built for scale, enabling businesses to streamline response times to incidents and eliminate silos that can make your organization vulnerable.
 

Tool 5: CrowdStrike Falcon

CrowdStrike Falcon wins the most points for having an espionage-sounding name! CrowdStrike Falcon is one of the most advanced incident response platforms on the market today, developed by experts for security incident response. The company has won numerous industry awards and boasts an impressive customer base that includes Goldman Sachs, Rackspace and Shutterstock. Over 1200 companies use the tool globally – and we’re pretty sure so does James Bond!


CrowdStrike Falcon’s incident management capabilities include incident prioritization, automated incident investigations, real-time risk assessment, incident response playbooks and incident response simulation. They have an internal incident response services team that works around the clock to help businesses handle security incidents and put out cyber fires. They take the threat-detecting virtual bloodhound to the next level!

With CrowdStrike, it’s more like a fleet of super smart, AI-powered threat-detecting mega bloodhounds (no offense to other tools!) With a focus on the end-user experience, CrowdStrike Falcon is easy to use and includes powerful incident response automation capabilities that ensure your team quickly responds to threats and minimizes incident impact.

Conclusion

Think of this - there are over 2200 cyberattacks each day, every day. That's roughly an attack a minute! Basically, it's not a matter of if you're going to experience a breach, it's a matter of when. #ScaryThought

Let's face it, you need a virtual bloodhound. Incident Response Platforms can help keep you safe from cyber threats and if (or when) they do happen, respond to them quickly and effectively to keep your business safe.

These powerful cybersecurity tools provide capabilities meant to monitor and resolve incidents quickly. They come packed with powerful features including incident prioritization, incident investigations, risk assessment and incident response automation. Whether you're looking for a comprehensive incident management platform or more focused incident response services, there's an incident response tool out there that can meet your needs. Now get out there and start sniffing out those cyber threats!