Mastering Referral Management for Better Outcomes

Referral leakage and fragmented workflows create costly gaps in care coordination, yet most health systems are navigating this with technology that wasn't designed for the workflow and operational complexity involved. Join Salesforce and Huron to explore how healthcare organizations can streamline referral management from generation to intake to tracking.

Learn how to generate referrals with integrated provider search, automate intake across multiple channels, and gain real-time visibility with actionable workflows. We'll also explore where AI agents can transform your referral process to reduce manual work and improve both provider and patient experiences.

Key Takeaways:

• Generate referrals seamlessly with integrated provider search
• Automate intake across web, portal, and fax with intelligent automation
• Improve tracking and visibility with actionable workflows
• Leverage AI agents strategically throughout the referral journey